Our admissions process at Serenus Outpatient Detox in Jacksonville is built to be easy and straightforward. Just a real conversation with a real person who can answer your questions and help you figure out if our Jacksonville outpatient detox program is the right fit.
Here's exactly what getting started looks like.
Call us or fill out our contact form. Choose whatever feels most comfortable. You'll connect with someone on our admissions team who will listen to what you're dealing with, answer your questions about outpatient detox in Jacksonville, and help you understand your options. No commitment required to have that first conversation.
Our team will verify your insurance benefits at no charge. We'll walk you through exactly what your plan covers, what to expect in terms of costs, and what options are available if you're paying out of pocket. You'll have a clear picture before you make any decisions.
Once you're ready, we'll get your intake appointment scheduled at our Jacksonville outpatient detox center. Your first visit takes about four hours. It's the most involved day of the program, and it's designed that way intentionally. It allows your treatment team to get the full picture so they can design your personalized detox protocol.
On your first day, you'll complete your intake evaluation with our clinical and medical team. This includes a nursing exam, medical history review, psychiatric evaluation, and a comprehensive assessment of your substance use and current needs. Our nurse practitioner will then build your personalized detox protocol and your program begins that same day.
Coming prepared makes your first day at our Jacksonville outpatient detox center smoother. Here's what to have with you:
If you don't have everything on this list, don't let it stop you from coming in. Our admissions team will work with what you have.

Many insurance plans cover medically supervised outpatient detox in Florida. Our Jacksonville admissions team will verify your benefits at no charge and explain exactly what your coverage includes before you make any decisions.
For clients paying out of pocket, cash pay options are available for our Jacksonville outpatient detox program. Our team will walk you through the rates and help you find a path forward that works for your situation.

The initial conversation and insurance verification can typically be handled the same day you reach out. Once you're ready to schedule, we'll get you in as quickly as possible. Your first appointment will take approximately four hours to complete the full intake evaluation.
You don't have to have it all figured out to call. Our Jacksonville admissions team is here.
904-890-1442 | 11555 Central Pkwy, Suite 202, Jacksonville, FL 32224
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