Terms & Conditions

Last Updated: 5.8.26

Please read these Terms and Conditions carefully before using the Serenus Outpatient Detox website located at https://www.serenusdetox.com/ (the "Site"). By accessing or using this Site, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use this Site.

Use of This Website

This Site is operated by Serenus Outpatient Detox ("Serenus," "we," "us," or "our") and is intended to provide general information about our outpatient detox program and services located in Jacksonville, FL. You agree to use this Site only for lawful purposes and in a manner that does not infringe the rights of others or restrict their use of the Site.

You may not use this Site to:

Transmit any unsolicited or unauthorized advertising or promotional material
Attempt to gain unauthorized access to any part of the Site or its related systems
Engage in any conduct that is unlawful, harmful, or otherwise objectionable
Reproduce, duplicate, or copy any content from the Site without our express written permission

2. Not Medical Advice

The content on this Site is provided for general informational purposes only and does not constitute medical advice, diagnosis, or treatment. Nothing on this Site should be used as a substitute for professional medical advice from a qualified healthcare provider.

If you are experiencing a medical emergency, call 911 or go to your nearest emergency room immediately. If you or someone you know is in crisis, please contact the 988 Suicide and Crisis Lifeline by calling or texting 988.

3. No Doctor-Patient Relationship

Use of this Site does not create a doctor-patient or therapist-client relationship between you and Serenus Outpatient Detox or any of its clinical staff. A clinical relationship is only established through a formal intake and admissions process conducted at our Jacksonville facility.

4. Privacy & Confidentiality

Your privacy matters to us. Any personal information you submit through this Site, including through contact forms, chat features, or insurance verification requests, is handled in accordance with our Privacy Policy and applicable federal and Florida state law, including the Health Insurance Portability and Accountability Act (HIPAA).

We will never sell your personal information to third parties.

5. Intellectual Property

All content on this Site, including but not limited to text, graphics, logos, images, and page layouts, is the property of Serenus Outpatient Detox and is protected by applicable copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this Site without our prior written consent.

6. Third-Party Links

This Site may contain links to third-party websites for your convenience and reference. Serenus Outpatient Detox does not control these sites and is not responsible for their content, privacy practices, or accuracy. The inclusion of any third-party link does not imply endorsement by Serenus.

7. Disclaimer of Warranties

This Site and its content are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. Serenus Outpatient Detox makes no representations or warranties regarding the accuracy, completeness, or suitability of the information contained on this Site.

8. Limitation of Liability

To the fullest extent permitted by applicable law, Serenus Outpatient Detox and its owners, employees, and affiliates shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from your use of or inability to use this Site or its content.

9. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in Duval County, Florida.

10. Changes to These Terms

Serenus Outpatient Detox reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the Site following any changes constitutes your acceptance of the revised terms. We encourage you to review this page periodically.

11. Contact Us

If you have any questions about these Terms and Conditions, please contact us.